Some of my pubic tweets and blogs are auto published here.
@HarvardBiz Customer Service Needs to Be Either More or Less Robotic http://t.co/TKDmIdL7LA — Yogesh Malik (@YogeshMalik) December 3, 2014
@HarvardBiz Customer Service Needs to Be Either More or Less Robotic http://t.co/TKDmIdL7LA
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